Receptionists & information clerks

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2019 Workforce

1.3M

Average Age

Estimated Job Growth

9.06%

10-year projection

Average Salary

$25,351

Average Male Salary

$27,260

Average Female Salary

$25,136

About

Receptionists & information clerks are most often employed by the Offices of physicians industry. The average yearly wage for Receptionists & information clerks was $25,351 in 2016. The top 3 most similar occupations to Receptionists & information clerks by wage are Bakers, Food cooking machine operators & tenders, and Office machine operators, except computer.

Receptionists & information clerks are part of the Office & Administrative Support Occupations, along with Firstline supervisors of office & administrative support workers, Switchboard operators, including answering service, Telephone operators, Communications equipment operators, all other, Bill & account collectors, and 45 more.

The top 3 locations that employ the most Receptionists & information clerks are Fargo City PUMA, ND, Between Loop I-610 & Beltway TX-8 PUMA, TX (79500US4804617), and Bensonhurst & Bath Beach PUMA, NY. The top 3 locations with a relatively high concentration of Receptionists & information clerks are Dougherty & Lee Counties PUMA, GA, Idaho Falls City PUMA, ID, and Fremont, Chaffee, Park, Lake, Huerfano, Pueblo (Southwest) & Custer Counties PUMA, CO.

Sales & Office Occupations Office & Administrative Support Occupations Office & Administrative Support Occupations

Employment

Information on the businesses and industries that employ Receptionists & information clerks and on wages and locations for those in the field. Offices of physicians is the industry that employs the most Receptionists & information clerks, both by share and by number, though the highest paid industry for Receptionists & information clerks, by average wage, is Ship & boat building. Receptionists & information clerks are paid most in Randallstown (East), Owings Mills, Milford Mill & Reisterstown PUMA, MD but are relatively concentrated in Dougherty & Lee Counties PUMA, GA.

Wages

Yearly Wage

$25,351

AVERAGE SALARY

± $502

In 2019, Receptionists & information clerks earned an average of $25,351, $30,173 less than than the average national salary of $55,524.

Bakers make somewhat more than Receptionists & information clerks while Food cooking machine operators & tenders make somewhat less. This chart shows the various occupations closest to Receptionists & information clerks as measured by average annual salary in the US.

Wage Distribution

0.359

WAGE GINI

In 2015, Receptionists & information clerks had a wage GINI coefficient of 0.359, which is lower than than the national average of 0.478. In other words, wages are distributed more evenly for Receptionists & information clerks (shown in red) than for the overall labor force (shown in gray).

Wage by Location

HIGHEST PAYING PUMAS

This map shows the Public Use Microdata Areas (PUMAs) in the United States shaded by average annual wage for Receptionists & information clerks.

Spatial Concentration

PUMAs with a Relatively High Concentration of Receptionists & information clerks

This map displays which Public Use Microdata Areas (PUMAs) in the United States have a relatively high population of Receptionists & information clerks.

Industries

Most Common

The most common industries employing Receptionists & information clerks, by number of employees, are Offices of physicians, General medical and surgical hospitals, and specialty (except psychiatric and substance abuse) hospitals, and Outpatient care centers.

Highest Paying

The highest paying industries for Receptionists & information clerks, by average wage, are Computer & peripheral equipment manufacturing, Household appliances & electrical & electronic goods merchant wholesalers, Ship & boat building, Scientific research & development services, Periodical, book, & directory publishers, Wholesale electronic markets & agents & brokers, Electric & gas, and other combinations, Electric & gas, and other combinations, Petroleum & petroleum products merchant wholesalers, National security & international affairs, National security & international affairs, Support activities for mining, Oil & gas extraction, Electronic component & product manufacturing, n.e.c. , Communications, & audio & video equipment manufacturing, Miscellaneous wood products, Aircraft & parts manufacturing, and Advertising, public relations & related services.

Industries by Share

1.3M

2019 Workforce

± 27,826

6.59%

1 YEAR GROWTH

± 2.9%

The number of people employed as Receptionists & information clerks has been growing at a rate of 6.59%, from 1,215,518 people in 2018 to 1,295,624 people in 2019.

This graphic shows the share of Receptionists & information clerks employed by various industries. Offices of physicians employs the largest share of Receptionists & information clerks at 12.3%, followed by General medical and surgical hospitals, and specialty (except psychiatric and substance abuse) hospitals with 10.4% and Outpatient care centers with 6.16%.

Diversity

Demographic information on Receptionists & information clerks in the US. The average age of male Receptionists & information clerks in the workforce is 33.3 and of female Receptionists & information clerks is 39.6, and the most common race/ethnicity for Receptionists & information clerks is White (Non-Hispanic).

Gender Composition

131k

MALE WORKFORCE

± 8,882

1.16M

FEMALE WORKFORCE

± 26,393

89.9% of Receptionists & information clerks are Female, making them the more common gender in the occupation. This chart shows the gender breakdown of Receptionists & information clerks.

Race & Ethnicity

Most Common Race or Ethnicity of Receptionists & information clerks

White (Non-Hispanic)
White (Hispanic)
Black (Non-Hispanic)

59.3% of Receptionists & information clerks are White (Non-Hispanic), making that the most common race or ethnicity in the occupation. Representing 13.9% of Receptionists & information clerks, White (Hispanic) is the second most common race or ethnicity in this occupation. This chart shows the racial and ethnic breakdown of Receptionists & information clerks.

Age by Gender

33.3

AVERAGE MALE AGE

± 0.978

39.6

AVERAGE FEMALE AGE

± 0.367

The median age of Receptionists & information clerks is 39, and Male employees are generally 6.39 years younger than than their Female counterparts.

Education

Data on higher education choices for Receptionists & information clerks from The Department of Education and Census Bureau. The most common major for Receptionists & information clerks is Business but a relatively high number of Receptionists & information clerks hold a major in Human Sciences.

Majors

ACS PUMS data only shows the major for bachelor's degrees. However, we can filter the data based on highest degree obtained.

MOST COMMON MAJORS

MOST SPECIALIZED MAJORS

Skills

Data on the critical and distinctive skills necessary for Receptionists & information clerks from the Bureau of Labor Statistics. Receptionists & information clerks need many skills, but most especially Active Listening, Service Orientation, and Speaking. The revealed comparative advantage (RCA) shows that Receptionists & information clerks need more than the average amount of Service Orientation, Writing, and Active Listening.

Radar Distribution

Bar Chart

Growth Projections

Projections on wages and job growth for Receptionists & information clerks from the Bureau of Labor Statistics. The ten-year national workforce is projected to grow 6.85%, but Receptionists & information clerks are expected to see a growth of 9.06% over the same period. This occupation is expected to grow higher than the national average.

Job Growth

9.06%

ESTIMATED GROWTH

6.85%

NATIONAL AVERAGE

This line chart shows the 10-year projected employment growth (from 2018 to 2028) for Receptionists & information clerks. This profession is expected to grow faster than 6.85%, the average rate of national job growth.