Receptionists & information clerks

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Total Workforce

1.2M

Average Age

38.5

Estimated Job Growth

9.06%

10-year projection

Average Salary

$23,221

Average Male Salary

$24,231

Average Female Salary

$23,094

About

Receptionists & information clerks are most often employed by the Offices of physicians industry. The average yearly wage for Receptionists & information clerks was $23,221 in 2016. The top 3 most similar occupations to Receptionists & information clerks by wage are Graders & sorters, agricultural products, Pressers, textile, garment, & related materials, and Recreation & fitness workers.

Receptionists & information clerks are part of the Office & Administrative Support Occupations, along with Firstline supervisors of office & administrative support workers, Switchboard operators, including answering service, Telephone operators, Communications equipment operators, all other, Bill & account collectors, Billing & posting clerks, Bookkeeping, accounting, & auditing clerks, Gaming cage workers, Payroll & timekeeping clerks, Procurement clerks, Tellers, Other financial clerks, Brokerage clerks, Court, municipal, & license clerks, Credit authorizers, checkers, & clerks, Customer service representatives, Eligibility interviewers, government programs, File clerks, Hotel, motel, & resort desk clerks, Interviewers, except eligibility & loan, Library assistants, clerical, Loan interviewers & clerks, New accounts clerks, Human resources assistants, except payroll & timekeeping, Receptionists & information clerks, Reservation & transportation ticket agents & travel clerks, Information & record clerks, all other, Correspondence clerks & order clerks, Cargo & freight agents, Couriers & messengers, Dispatchers, Meter readers, utilities, Postal service clerks, Postal service mail carriers, Postal service mail sorters, processors, & processing machine operators, Production, planning, & expediting clerks, Shipping, receiving, & traffic clerks, Stock clerks & order fillers, Weighers, measurers, checkers, & samplers, recordkeeping, Secretaries & administrative assistants, Computer operators, Data entry keyers, Word processors & typists, Insurance claims & policy processing clerks, Mail clerks & mail machine operators, except postal service, Office clerks, general, Office machine operators, except computer, Proofreaders & copy markers, Statistical assistants, and Miscellaneous office & administrative support workers, including desktop publishers

The top 3 locations that employ the most Receptionists & information clerks are Fargo City PUMA, ND, Norman, Oklahoma City (South) & Moore Cities PUMA, OK, and Orange & Villa Park Cities PUMA, CA. The top 3 locations with a relatively high concentration of Receptionists & information clerks are Babylon Town (Southeast) PUMA, NY, Between Loop TX-1604 & Loop I-410 PUMA, TX (79500US4805908), and Orange & Villa Park Cities PUMA, CA.

Employment

Information on the businesses and industries that employ Receptionists & information clerks and on wages and locations for those in the field. Offices of physicians is the industry that employs the most Receptionists & information clerks, both by share and by number, though the highest paid industry for Receptionists & information clerks, by average wage, is Electric & gas, and other combinations. Receptionists & information clerks are paid most in Greater North Miami Beach City (West) PUMA, FL but are relatively concentrated in Babylon Town (Southeast) PUMA, NY.

Wages

Yearly Wage

$23,221

AVERAGE SALARY

± $439

In 2017, Receptionists & information clerks earned an average of $23,221, $28,844 less than than the average national salary of $52,065.

Graders & sorters, agricultural products make somewhat more than Receptionists & information clerks while Pressers, textile, garment, & related materials make somewhat less. This chart shows the various occupations closest to Receptionists & information clerks as measured by average annual salary in the US.

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Wage Distribution

0.353

WAGE GINI

In 2017, Receptionists & information clerks had a wage GINI coefficient of 0.353, which is lower than than the national average of 0.479. In other words, wages are distributed more evenly for Receptionists & information clerks (shown in red) than for the overall labor force (shown in gray).

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Wage by Location

This map shows the Public Use Microdata Areas (PUMAs) in the United States shaded by average annual wage for Receptionists & information clerks.

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Spatial Concentration

This map displays which Public Use Microdata Areas (PUMAs) in the United States have a relatively high population of Receptionists & information clerks.

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Industries

Most Common

The most common industries employing Receptionists & information clerks, by number of employees, are Offices of physicians, Hospitals, and Outpatient care centers.

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Highest Paying

The highest paying industries for Receptionists & information clerks, by average wage, are Electric & gas, and other combinations, Support activities for mining, and Oil & gas extraction.

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Industries by Share

1.2M

2017 Workforce

± 26,791

2.56%

1 YEAR GROWTH

± 3.1%

The number of people employed as Receptionists & information clerks has been growing at a rate of 2.56%, from 1,170,593 people in 2016 to 1,200,571 people in 2017.

This graphic shows the share of Receptionists & information clerks employed by various industries. Offices of physicians employs the largest share of Receptionists & information clerks at  11.3%, followed by Hospitals with 9.84% and Outpatient care centers with 5.37%.

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Diversity

Demographic information on Receptionists & information clerks in the US. The average age of male Receptionists & information clerks in the workforce is 33.2 and of female Receptionists & information clerks is 39.2, and the most common race/ethnicity for Receptionists & information clerks is White.

Gender Composition

134k

MALE WORKFORCE

± 8,989

1.07M

FEMALE WORKFORCE

± 25,262

88.8% of Receptionists & information clerks are Female, making them the more common gender in the occupation. This chart shows the gender breakdown of Receptionists & information clerks.

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Race & Ethnicity

Most Common Race or Ethnicity of Receptionists & information clerks

  1. White

  2. Black

  3. Other

73.9% of Receptionists & information clerks are White, making that the most common race or ethnicity in the occupation. Representing 12.4% of Receptionists & information clerks, Black is the second most common race or ethnicity in this occupation. This chart shows the racial and ethnic breakdown of Receptionists & information clerks.

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Age by Gender

33.2

AVERAGE MALE AGE

± 0.984

39.2

AVERAGE FEMALE AGE

± 0.384

The median age of Receptionists & information clerks is 38.5, and Male employees are generally 6 years younger than than their Female counterparts.

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Education

Data on higher education choices for Receptionists & information clerks from The Department of Education and Census Bureau. The most common major for Receptionists & information clerks is Business but a relatively high number of Receptionists & information clerks hold a major in Liberal Arts & Humanities.

Majors

ACS PUMS data only shows the major for bachelor's degrees. However, we can filter the data based on highest degree obtained.

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Skills

Data on the critical and distinctive skills necessary for Receptionists & information clerks from the Bureau of Labor Statistics. Receptionists & information clerks need many skills, but most especially Active Listening, Service Orientation, and Speaking. The revealed comparative advantage (RCA) shows that Receptionists & information clerks need more than the average amount of Service Orientation, Writing, and Active Listening.

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Growth Projections

Projections on wages and job growth for Receptionists & information clerks from the Bureau of Labor Statistics. The ten-year national workforce is projected to grow 7.4%, but Receptionists & information clerks are expected to see a growth of 9.06% over the same period. This occupation is expected to grow higher than the national average.

Job Growth

9.06%

ESTIMATED GROWTH

7.4%

NATIONAL AVERAGE

This line chart shows the 10-year projected employment growth (from 2016 to 2026) for Receptionists & information clerks. This profession is expected to grow faster than 7.4%, the average rate of national job growth.

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