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Switchboard operators, including answering service&

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Total Workforce
29,361
Average Age
45.4
Estimated Job Growth
-32.9%
10-Year Projection
Average Salary
$27,494
Average Male Salary
$36,701
Average Female Salary
$25,431

Employment

Information on the businesses and industries that employ Switchboard operators, including answering service and on wages and locations for those in the field. Hospitals is the industry that employs the most Switchboard operators, including answering service, both by share and by number, though the highest paid industry for Switchboard operators, including answering service, by average wage, is Other health care services. Switchboard operators, including answering service are paid most in Tantalus to Waikiki PUMA, HI but are relatively concentrated in Franklin & Hampshire (North) Counties PUMA, MA.

Wages

Yearly Wage

Wage Distribution

Wage by Location

Spatial Concentration

Industries

Most Common

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Highest Paying

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Industries by Share

Diversity

Demographic information on Switchboard operators, including answering service in the US. The average age of male Switchboard operators, including answering service in the workforce is 35 and of female Switchboard operators, including answering service is 47.8, and the most common race/ethnicity for Switchboard operators, including answering service is White.

Gender Composition

Race & Ethnicity

Age by Gender

Education

Data on higher education choices for Switchboard operators, including answering service from The Department of Education and Census Bureau. The most common major for Switchboard operators, including answering service is Psychology but a relatively high number of Switchboard operators, including answering service hold a major in Computer and Information Sciences and Support Services.

Majors

Skills

Data on the critical and distinctive skills necessary for Switchboard operators, including answering service from the Bureau of Labor Statistics. Switchboard operators, including answering service need many skills, but most especially Active Listening, Reading Comprehension, and Social Perceptiveness. The revealed comparative advantage (RCA) shows that Switchboard operators, including answering service need more than the average amount of Social Perceptiveness, Service Orientation, and Active Listening.

Radar Distribution

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Bar Chart

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Growth Projections

Projections on wages and job growth for Switchboard operators, including answering service from the Bureau of Labor Statistics. The ten-year national workforce is projected to grow 6.5%, but Switchboard operators, including answering service are expected to see a growth of -32.9% over the same period. This occupation is expected to grow slower than the national average.

Job Growth

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