Customer Service Support Operation

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Total Degrees​
Awarded in 2021
4,699
growing 88.8%
Median In-State​
Public Tuition
$3,649
growing 0%
Median Out-of-State​
Private Tuition
$13,320
growing InfinityM%
Average Wage
$98,335
growing 5.33%
People in Workforce
11.5M
growing 3.28%
Average Employee Age
43.9
growing 0.324%

About

In 2021, the locations with the highest concentration of Customer Service Support Operation degree recipients are Dayton, OH, Tempe, AZ, and Warner Robins, GA. In 2021, the locations with a relatively high number of Customer Service Support Operation degree recipients are Dayton, OH, Kenner, LA, and Warner Robins, GA. The most common degree awarded to students studying Customer Service Support Operation is a associates degree.

learningInstitutions

Information about the types of higher education institutions that grant degrees in Customer Service Support Operation and the types of students that study this field. Sinclair Community College awards the most degrees in Customer Service Support Operation in the US, having also the highest percentage of degrees awarded in Customer Service Support Operation, followed by Rio Salado College.

Tuition costs for Customer Service Support Operation majors are, on average, $3,649 for in-state public colleges, and $13,320 for out of state private colleges.

The most common sector, by number of institutions, that offers Customer Service Support Operation programs are Public, 2-year institutions (37 total). The most common sector, by number of degrees awarded, is Public, 4-year or above (3,430 completions).

Institutions

Institution with the Most Degrees Awarded in Customer Service Support Operation

The most common sector, by number of degrees awarded in Customer Service Support Operation, is Public, 4-year or above (3,430 completions in 2021).

The following chart shows the share of universities that offer Customer Service Support Operation programs, by the total number of completions, colored and grouped by their sector.

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Tuition Costs for Common Institutions

$3,649
Median In-State Public
$13,320
Median Out of State Private

Sinclair Community College has the most Customer Service Support Operation degree recipients, with 3,423 degrees awarded in 2021.

The following bar chart shows the state tuition for the top 5 institutions with the most degrees awarded in Customer Service Support Operation.

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Specialized Colleges

Out of all institutions that offer Customer Service Support Operation programs and have at least 5 graduates in those programs, Sinclair Community College has the highest percentage of degrees awarded in Customer Service Support Operation, with 35.1%.

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Degrees Awarded by County

Counties with the Most Degrees Awarded in Customer Service Support Operation

This map shows the counties in the United States colored by the highest number of degrees awarded in Customer Service Support Operation by year.

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Growth in Awarded Degrees

Counties with the Fastest Growing Number of Degrees Awarded

This map shows the counties in the United States colored by the highest growth in degrees awarded for Customer Service Support Operation.

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briefcaseEmployment

Information on the businesses and industries that employ Business graduates and on wages and locations for those in the field.

The average salary for Business majors is $98,335 and the most common occupations are Accountants & auditors, Other managers, and Financial managers.

The industry that employs the most Business majors is Elementary & secondary schools, though the highest paying industry, by average wage, is Securities, commodities, funds, trusts & other financial investments.

Yearly Income for Common Jobs

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.
$98,335
Average Wage in Workforce
± $725
5.33%
1 Year Growth
± 0.997%

The average salary for Business majors is $98,335 and the most common occupations are Accountants & auditors, Other managers, and Financial managers.

This chart shows the average annual salaries of the most common occupations for Business majors.

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Highest Paying Locations

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

This map shows the public use micro areas (PUMAs) in the United States colored by the average salary of Business majors.

Note that the census collects information tied to where people live, not where they work. It is possible that Business majors live and work in the same place, but it is also possible that they live and work in two different places.

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Most Common

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

The most common occupations Business majors, by number of employees, are Accountants & auditors, Other managers, and Financial managers.

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Most Specialized

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

Compared to other majors, there are an unusually high number of Business majors working as Accountants & auditors, Financial analysts, and Financial examiners.

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Highest Paid

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

The highest paid occupations by median income for Business majors are Surgeons, Physicians, and Chief executives & legislators.

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Occupations by Share

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.
11.5M
2021 Workforce
± 80,140
3.28%
1 Year Growth
± 0.959%

The number of Business graduates in the workforce has been growing at a rate of 3.28%, from 11.2M in 2020 to 11.5M in 2021.

The largest single share of Business graduates go on to work as Accountants & auditors (9.56%). This chart shows the various jobs filled by those with a major in Business by share of the total number of graduates.

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Most Common

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

The most common industries that employ Business majors, by number of employees, are Elementary & secondary schools, Accounting, tax preparation, bookkeeping & payroll services, and Banking & related activities.

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Highest Paid

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.
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Industries by Share

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.
11.5M
2021 Workforce
± 80,140
3.28%
1 Year Growth
± 0.959%

The number of Business graduates in the workforce has been growing at a rate of 3.28%, from 11.2M in 2020 to 11.5M in 2021.

The industry which employs the most Business graduates by share is Elementary & secondary schools, followed by Accounting, tax preparation, bookkeeping & payroll services. This visualization shows the industries that hire those who major in Business.

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Specialty Locations

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

This map shows the public use micro areas (PUMAs) in the United States where there are a relatively high population of Business majors.

Note that the census collects information tied to where people live, not where they work. It is possible that Business majors live and work in the same place, but it is also possible that they live and work in two different places.

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geosearchDiversity

Demographic information for those who earn a degree in Business in the United States.

The average age of a person in the workforce with a degree in Business is 43.9.

The most common degree type these workers hold is a Associates Degree. Male employees are more likely to hold Business degrees, and White students are the most common race/ethnicty group awarded degrees in Business (2,623 students).

Workforce Age

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.
43.9
Average Age in 2021
± 0.0922 Years
0.324%
1 Year Change
± 0.298%

This chart shows distribution of ages for employees with a degree in Business. The most common ages of employees with this major are 36 and 40 years old, which represent 2.63% and 2.62% of the population, respectively.

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Degrees Awarded

The most common degree types awarded to students graduating in Customer Service Support Operation are Associates Degree and 1 to 2 Year Postsecondary Certificate.

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Workforce Degrees

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

The most common degree types held by the working population in Business are Bachelors Degree, Masters Degree, and Professional degree.

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Sex Imbalance for Common Institutions

Male (72.5%)
Most Common Sex with a Degree in this Field

This chart shows the granted degrees by sex at the 5 institutions that graduate the most students in Customer Service Support Operation.

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Race & Ethnicity by Degrees Awarded

Most Common Race or Ethnicity
  1. White
    2,623 degrees awarded
  2. Black or African American
    1,413 degrees awarded
  3. Hispanic or Latino
    378 degrees awarded

This chart shows the number of degrees awarded in Customer Service Support Operation for each race & ethnicity. White students earned the largest share of the degrees with this major.

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Race & Ethnicity by Sex

This chart illustrates the differences by sex for each race & ethnicity of Associates Degree recipients in Customer Service Support Operation.

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Global Diversity

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.
Most Common Countries of Origin
  1. India
    169,218 degree recipients
  2. Philippines
    141,318 degree recipients
  3. Mexico
    139,522 degree recipients
High Relative Number of Students
  1. Mongolia
    2.88 times more than expected
  2. Zimbabwe
    2.63 times more than expected
  3. Indonesia
    2.49 times more than expected

There are a relatively high number of people that were born in Mongolia that hold Business degrees (2.88 times more than expected), and the most common country of origin by total numbers for non-US students earning a degree in this field is India (169,218 degree recipients).

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predictive-analysisSkills

Data on the critical and distinctive skills necessary for those working in the Customer Service Support Operation field from the Bureau of Labor Statistics. Customer Service Support Operation majors need many skills, but most especially Reading Comprehension. The revealed comparative advantage (RCA) shows that Customer Service Support Operation majors need more than the average amount of Service Orientation, Negotiation, Persuasion, Mathematics, Active Listening, Speaking, Coordination, Reading Comprehension, Social Perceptiveness, Quality Control Analysis, Critical Thinking, Management of Material Resources, Time Management, Active Learning, Monitoring, Judgment and Decision Making, Writing, Complex Problem Solving, Management of Financial Resources, Systems Evaluation, Learning Strategies, Systems Analysis, Instructing, Operations Analysis, Operation Monitoring, Operation and Control, Programming, Management of Personnel Resources, Troubleshooting, Technology Design, Science, Equipment Selection, Installation, Equipment Maintenance, and Repairing.

These two visualizations, one a radial chart and one a bar chart, show the same information, a rating of how necessary the following skills are for Customer Service Support Operation majors. Toggle between "value" and "RCA" to see the absolute rating of that skill (value) and the revealed comparative advantage (RCA), or how much greater or lesser that skill's rating is than the average. The longer the bar or the closer the line comes to the circumference of the circle, the more important that skill is. The importance of Service Orientation is very distinctive for majors, but the Reading Comprehension, Active Listening, Speaking, Service Orientation, Critical Thinking, Coordination, Persuasion, Active Learning, Social Perceptiveness, Negotiation, Writing, Monitoring, Mathematics, Judgment and Decision Making, Time Management, Complex Problem Solving, Learning Strategies, Systems Analysis, Systems Evaluation, Instructing, Quality Control Analysis, Management of Material Resources, Management of Financial Resources, Operations Analysis, Management of Personnel Resources, Operation Monitoring, Operation and Control, Programming, Troubleshooting, Technology Design, Science, Equipment Selection, Installation, Equipment Maintenance, and Repairing are the three most important skills for people in the field.

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Bar Chart

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