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Telephone operators&

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Total Workforce
37,513
Average Age
41.7
Estimated Job Growth
-22.6%
10-Year Projection
Average Salary
$29,668
Average Male Salary
$37,828
Average Female Salary
$26,927

Employment

Information on the businesses and industries that employ Telephone operators and on wages and locations for those in the field. Business support services is the industry that employs the most Telephone operators, both by share and by number, though the highest paid industry for Telephone operators, by average wage, is Wired telecommunications carriers. Telephone operators are paid most in Queens Village, Cambria Heights & Rosedale PUMA, NY but are relatively concentrated in Wichita (South) & Derby Cities PUMA, KS.

Wages

Yearly Wage

Wage Distribution

Wage by Location

Spatial Concentration

Industries

Most Common

Dataset: Source:

Highest Paying

Dataset: Source:

Industries by Share

Diversity

Demographic information on Telephone operators in the US. The average age of male Telephone operators in the workforce is 39.8 and of female Telephone operators is 42.4, and the most common race/ethnicity for Telephone operators is White.

Gender Composition

Race & Ethnicity

Age by Gender

Education

Data on higher education choices for Telephone operators from The Department of Education and Census Bureau. The most common major for Telephone operators is Business but a relatively high number of Telephone operators hold a major in Communications.

Majors

Skills

Data on the critical and distinctive skills necessary for Telephone operators from the Bureau of Labor Statistics. Telephone operators need many skills, but most especially Active Listening, Service Orientation, and Speaking. The revealed comparative advantage (RCA) shows that Telephone operators need more than the average amount of Service Orientation, Active Listening, and Speaking.

Radar Distribution

Dataset: Source:

Bar Chart

Dataset: Source:

Growth Projections

Projections on wages and job growth for Telephone operators from the Bureau of Labor Statistics. The ten-year national workforce is projected to grow 7.4%, but Telephone operators are expected to see a growth of -22.6% over the same period. This occupation is expected to grow slower than the national average.

Job Growth

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Sales & Office Occupations
Major Occupation Group
Office & Administrative Support Occupations
Minor Occupation Group
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