Business support services

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Workforce
878k
2019 BLS Estimate
Average Employee Age
38.1
Estimated Job Growth
14.6%
10-Year Projection
Average Salary
$40,496
Average Male Salary
$53,618
Average Female Salary
$33,242

About

The top three occupations in the Business support services Industry Group are Customer service representatives, Receptionists & information clerks, Bill & account collectors, Other managers, and Interviewers, except eligibility & loan. On average, full-time employees in the Business support services Industry Group work 41.8 hours per week and have an average annual salary of $45,394. Part-time employees in the same industry work 22.3 hours and earn an average annual salary of $15,951.

The locations with the highest concentration of employees in the Business support services Industry Group are Johnson City PUMA, TN, Tucson City (South) PUMA, AZ, and Cumberland Valley Area Development District (North) PUMA, KY. The industry that purchases the most products or services from the Hospitals Industry Group is Business support services.

Workforce

A snapshot of jobs, wages, and opportunities in the Business support services Industry Group. Customer service representatives are the most common position, but the Business support services Industry Group employs a relatively high number of Court reporters and simultaneous captioners, compared to other industries. 

The highest average salary in Business support services goes to Credit analysts.

Monthly Employment

Start Year
Y-Axis
1.16%
Year-over-year growth
Employment change between May 2020 and May 2021

As of May 2021, there are 507k people employed in the Business Support Services industry. This represents a 1.16% increase in employment when compared to May 2020.

This chart shows monthly employment numbers for Business Support Services over time (non-seasonally adjusted).

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Occupations

Occupations by Share

878k
Workforce (BLS Estimate)
ACS Estimate: 680k
−7.46%
1 Year Growth
± 4.45%

The Bureau of Labor Statistics estimates that there were 878k people employed in the Business support services Industry Group in 2019.

According to ACS estimates, the number of people employed in the Business support services Industry Group has been declining at a rate of −7.46%, , from 734k people in 2018 to 680k people in 2019.

The following graphic shows the share of employment in Business support services by various occupations according to ACS estimates. Customer service representatives represent the largest share of positions held in Business support services at 23.4%, followed by Receptionists & information clerks with 6.57% and Bill & account collectors with 6.21%.

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Most Common

The most common occupations in the Business support services Industry Group, by number of employees, are Customer service representatives, Receptionists & information clerks, Bill & account collectors, Other managers, and Interviewers, except eligibility & loan.

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Most Specialized

Compared to other Industry Groups, Business support services employs an unusually high number of Court reporters and simultaneous captioners, Telemarketers, and Bill & account collectors.

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Highest Paid

The highest paid occupations in Business support services, by average wage, are Credit analysts, Marketing managers, and Architectural & engineering managers.

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Wages

Average Salary

$40,496
AVERAGE WAGE
± $1,461

On average, employees in the Business support services Industry Group make $40,496 per year. This number makes Business support services the 204 highest paying Industry Group in the United States out of a total of 269 Industry Groups.

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Wage by Location

HIGHEST PAYING PUBLIC USE MICRODATA AREA

This map shows which public use microdata areas (PUMAs) pay the highest average salary to employees in the Business support services Industry Group.

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Wage Distribution

0.459
WAGE GINI

Business support services has a wage GINI of 0.459, which is less than than the national average of 0.478. In other words, wages are distributed more evenly in Business support services (shown in red) in comparison to the national average for those wage buckets (shown in gray).

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Opportunities

Spatial Concentration

This map shows the PUMAs in the United States that have revealed comparative advantage in the Business support services Industry Group.

These are locations that employ more people in the Business support services Industry Group than expected given both the size of that location's overall labor pool and the national size of the Business support services Industry Group.

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Diversity

Demographic information on the Business support services Industry Group in the US. Male employees tend to earn more than Female employees, with average respective salaries of $53,618 and $33,242. So too tend to earn more than other races and ethnicities in this industry.

Gender Composition

438k
FEMALE WORKFORCE
±16.2k
242k
MALE WORKFORCE
±12.1k

64.4% of workers in the Business support services Industry Group are Female, making them the more common gender in the workforce. This chart shows the gender breakdown of the Business support services Industry Group.

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Wage by Gender in Common Jobs

$53,618
AVERAGE MALE SALARY
±$3,327
$33,242
AVERAGE FEMALE SALARY
±$1,249

On average, Male workers in the Business support services Industry Group make 1.61 times more than their Female counterparts. This chart shows the gender-based wage disparity in the 5 most common occupations in the Business support services Industry Group.

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Wage by Race & Ethnicity in Common Jobs

RACE OR ETHNICITY WITH THE HIGHEST AVERAGE SALARY
  1. Asian
  2. White
  3. Other

On average, Asian employees in the Business support services Industry Group earn 1.34 times more than other races and ethnicities. This chart shows the race and ethnicity-based wage disparities in the 5 most common occupations in the Business support services Industry Group.

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Input/Output

Estimates of the sources of the costs and the purchasers of the products in the Business support services Industry Group. Based on estimates from the Bureau of Economic Analysis, this section indicates the amount of money spent by a specific industry in other industries. Professional and business services has the highest single input, by dollars, to the Business support services Industry Group, and the largest industry purchasing services from the Business support services Industry Group is Professional and business services.

In this visualization, click on a category to expand or collapse it. All of the industries listed to the left are those places from which the highlighted industry has made purchases. They are the intermediate inputs to the highlighted industry. All those industries listed on the right side are those industries that have made purchases from the highlighted industry. They are the use of outputs of the highlighted industry. The visualizations below offer alternative ways to see and understand this data.

Industrial Flow

The closest comparable data for Business support services is from Professional, Scientific & Management, and Administrative & Waste Management Services.
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Intermediate Inputs

The closest comparable data for Business support services is from Professional, Scientific & Management, and Administrative & Waste Management Services.

The Business support services Industry Group gets the most input, by its share of the cost of all intermediate inputs, from the Professional and business services Industry. This visualization does not include labor and capital costs.

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Use of Output by Other Industries

The closest comparable data for Business support services is from Professional, Scientific & Management, and Administrative & Waste Management Services.

The Professional and business services Industry purchases the greatest share of products and services from the Business support services Industry Group in order to produce other goods and services. Purchases of the Business support services Industry Group for final consumption by consumers, businesses, or government are not included here.

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Projections

Growth projections of the Business support services industry, both by number of employees and output, from the Bureau of Labor and Statistics. The national workforce is projected to grow 7.66% in the next ten years. The Business support services industry has a higher projected workforce growth at 14.6%. Its projected 10-year growth in output (25%) is higher than the projected national growth in output (24.2%).

Job Growth

14.6%
Estimated Job Growth
10-year Projection
7.66%
National Growth
10-year Projection

This line chart shows the projected 10-year growth in the number of jobs for Business support services. This industry is expected to grow more than than 7.66%, the average rate of national job growth.

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Output Growth

25%
Estimate Growth
10-year Projection

This line chart shows the projected 10-year growth in output of the Business support services industry.

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